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More than 30 days before arrival date = 10% of the booking price.
29 – 7 days before arrival date = 50% of the booking price.
Less than 7 days before arrival = 100% of the booking price.
There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.
CHANGES BY THE COMPANY
In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.
DATA PROTECTION (Organic Law 15/1999 of 13th December )
In compliance with the Organic Law 15/1999 of 13th December, on Protection of Personal Data ("LOPD"), we inform that, through the completion of forms, your personal details will be incorporated and held in the company files, with the purpose of being able to offer and provide you with our services. In addition, we inform you of the possibility to exercise the right of access, rectification, cancellation and opposition with regard to your personal data, the company being responsible for the file.
This privacy policy has been compiled to better serve those who are concerned with how Personally Identifiable Information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our website? When booking or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help process your reservation.
When do we collect information? We collect information from you when you make a reservation, send us a request, subscribe to a newsletter or enter information on our site.
How do we use your information? We may use the information we collect from you when you make a reservation, send us a request, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: • To improve our website in order to better serve you. • To quickly process your transactions. We collect your email address in order to: • Send information, respond to inquiries, and/or other requests or questions. • Process reservations and to send information and updates pertaining to orders • We may also send you additional information related to your product and/or service.
How do we protect visitor information? Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
All credit card transactions are processed through a secure gateway provider and are not stored or processed on our servers.
Third Party Disclosure We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Third party links At this time, we do not include or offer third party products or services on our website.
Questions If there are any questions regarding this privacy policy you may contact us using the contact information in the footer of the site, or via the the form on the Contacts page.
Let yourself be captivated by the charm of an exclusive Presidential Suite, where the timeless elegance of Florentine residences meets contemporary comfort.
The suite offers a refined double bedroom, a spacious living room with a large bookcase. Carefully selected furnishings and a splendid bathroom lined in marble, complete with bathtub and shower, ideal for enjoying moments of authentic relaxation.
The private balcony offers a pleasant outdoor space, whilst the spacious rooms and architectural details create an intimate and sophisticated atmosphere.
To complete the experience, a valuable free parking space within the property, to enjoy Florence in total comfort.
An elegant residence where beauty, tranquillity and comfort meet to make every stay unforgettable.
Let yourself be captivated by the charm of a refined Deluxe Room, where the elegance of Florentine residences meets contemporary comfort, creating a welcoming and sophisticated atmosphere.
The room offers a bright and carefully designed space, enhanced by high ceilings, classic architectural details and elegant furnishings, designed to guarantee a stay characterised by relaxation and tranquillity.
The private bathroom with shower, featuring refined finishes, offers a comfortable and functional space.
Every detail is designed for maximum comfort: desk, minibar, safe, kettle and coffee machine complete the room's amenities.
For added convenience, a free car parking space is available within the property, upon request and subject to availability.
A charming retreat, ideal for those wishing to discover the wonders of Florence whilst staying in an elegant, intimate and welcoming environment.
Discover the pleasure of staying in a refined Standard Room, where the charm of Florentine residences meets contemporary comfort in an intimate and welcoming environment.
The room is characterised by classical architectural details, elegant furnishings and delicate tones that create a warm and relaxing atmosphere, ideal for a stay in the name of tranquillity.
The private bathroom with shower, with carefully finished details, offers comfort and functionality.
Every detail is designed to make your stay pleasant, with desk, minibar, safe, kettle and coffee machine, so you have everything you need at hand.
Completing the experience is the possibility of using a free car parking space within the property, upon request and subject to availability.
A refined retreat full of charm, perfect for experiencing the magic of Florence between elegance, comfort and authentic hospitality.
Book your stay and let yourself be won over by the timeless beauty of Florence. Your Florentine experience begins here.